Returns & Exchanges
At Kiokii and..., we want you to love your beauty routine. If you are not completely satisfied with your purchase, we offer returns on most unopened and unused items within 14 days of delivery.
Check Eligibility
Ensure your products are in their original packaging, unopened, and unused to qualify for a full refund or exchange.
Contact Support
Email our customer care team with your order number and the reason for return to receive your Return Authorization number.
Pack Your Items
Securely package your items to prevent damage during transit and include your original packing slip inside the box.
Ship and Track
Send your package back to our warehouse using a trackable shipping service and wait 5-7 business days for your refund to process.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing